Monthly Archives: June 2015

Replacing Lost or Damaged Documents

lost documentsAfter the Disaster: Replacing Lost or Damaged Documents

Disasters such as floods and tornadoes commonly result in the loss of important documents, but Texans who lost official and important papers have ways to replace them:

 

SNAP Card (Food Stamps):  Phone: 800-777-7328

Website:  https://www.hhsc.state.tx.us/providers/LoneStar/EBT/EBThowto.html


Green Cards:  Phone: 800-375-5283

Website: http://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

 

Birth and death certificates:  Phone: 888-963-7111

Website: https://www.dshs.state.tx.us/vs/reqproc/default.shtm

 

Texas Driver License:  Phone: 512-424-2600

Website: https://www.txdps.state.tx.us/DriverLicense/replace.htm

 

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes:  Phone: 877-275-3342

Website: www.fdic.gov

 

Credit Cards: Contact the issuing institution:

 

 Credit Reports: Equifax, Experian or TransUnion Phone: 877-322-8228

Website:  www.annualcreditreport.com

 

Social Security Card:  Phone: 800-772-1213

Website:  www.ssa.gov


Fraud alerts or a credit freeze
: Phone: 877-438-4338

Website: http://www.texasfightsidtheft.gov/

 

Medicare Cards: Phone: 800-772-1213

Website: www.socialsecurity.gov/medicarecard/

 

Passport: Phone: 202-955-0430 or 1-877-487-2778

Website: http://travel.state.gov/content/passports/english/passports/lost-stolen.html

 

U.S. Savings Bonds: Phone: 800-722-2678 or 800-553-2663

Website: http://www.treasurydirect.gov/

 

Tax Returns: Phone: 800-829-1040

Website: http://www.irs.gov/pub/irs-pdf/f4506.pdf

 

Military Records: Phone: 866-272-6272

Website: www.archives.gov/contact/

 

Vehicle Titles: Phone: 888-368-4689

Website: http://txdmv.gov/motorists/buying-or-selling-a-vehicle/get-a-copy-of-your-title

 

Insurance Documents: Phone: Check with your own insurance agent

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html


 Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your own agent

Website: http://propertydeeds.org/lost-property-deed-replacement-procedure/

 

Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically.

 

Replace a Texas Marriage Record or Certificate:

Website: General http://texasmarriagelicense.org/replace-marriage-record.html

Website: Issuing Clerk of Court http://www.dshs.state.tx.us/vs/field/localremotedistrict.shtm

 

Proof of Address/Residency:

Website: http://www.txdps.state.tx.us/internetforms/Forms/DL-57.pdf

 

National Archives Records:

Website: General http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records http://www.archives.gov/preservation/disaster-response/guidelines.html

 

NOTE: FEMA  and Harris County does not endorse any specific products or services.

Take Pictures and Save Your Receipts

Document! Document! Document!
Save Receipts

If you are throwing out carpet, furniture or other items lost to flooding, take pictures of the lost items before they leave your property. Also, save any and all receipts related to the repair and recovery of due to flooding. This extremely valuable when you are seeking reimbursement of any kind from both your insurance company or FEMA.

Insurance Phone Numbers

Allstate 1-800-54-Storm (1-800-547-8676)
AAA Texas 1-800-672-5246
Nationwide 1-800-421-3535
Farmers 1-800-HelpPoint (1-800-435-7764)
Farmers Spanish-speaking customers can call 1-877-RECLAMO (1-877-732-5266)
Foremost Insurance 1- 800-527-3907
Bristol West Insurance 1- 800-274-7865
Mercury Insurance 1-800-503-3724
State Farm 1-800 SF CLAIM (1-800-732-5246)
Travelers Insurance 1-800-238-6225
USAA:1-800-531-8722
Texas Windstorm Insurance Association 1-800-788-8247
Texas Fair Access to Insurance Requirements (FAIR) Plan 1-800-788-8247
The Texas Department of Insurance can also help you find the right contacts: 1-800-252-3439 or www.tdi.state.tx.us/consumer/storms/cpmdiscatlist.html